FAQs

Your therapist will go through an assessment that reviews what issues, symptoms, and difficulties led you to seek out therapy services. It allows your therapist to get to know you and your history to see if the therapeutic relationship will be a good fit. You can choose your provider and discuss questions, concerns, and feedback with your therapist.

TherapyPortal, a safe and encrypted platform for storing confidential information, will send you the intake forms. After scheduling an initial appointment, you'll receive an email with instructions to create a login. The forms are crucial because they provide the therapist with background information before the assessment.

Therapy is a commitment of time, energy, and financial resources. Our current fees are as follows:

• Counseling sessions: $150 with a licensed therapist; $115 with an associate therapist
• Clients with insurance: co-pay if applicable

*Fees are reviewed annually and are subject to change based on fair market analysis. 

Cancellations or missed appointments without 24-hour notice will be subject to a $75.00 fee.

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Sessions are 50-60 minutes long. The frequency of therapy sessions will be up to you to decide with your therapist. Generally, in beginning therapy, you can expect sessions to be weekly or once every other week in order to build consistency toward resolving your symptoms or difficulties.

Due to sessions being on an appointment-only basis, our therapists are not available for walk-ins.

Yes, currently, we accept TriWest, TriCare, Evernorth, LYRA, MHN, Optum, Aetna, ModernHealth, and Kaiser. We are currently working towards expanding coverage with other insurances. 

If you have one of the listed insurances, it is important for you to verify your mental health benefits so you understand your coverage prior to your appointment. Some insurance companies require a prior authorization before the first appointment, or they will not cover the costs of services. 

In addition, we do not bill secondary insurance or accept Medicare or Medicaid plans.

When a client seeks healthcare from a provider who is not in their insurance plan's network, they may still receive coverage under the insurance plan's "out-of-network benefits." In such cases, the insurance provider may offer partial coverage for the medical services received, though typically at a lower rate than in-network providers.

We are also able to and happy to provide a superbill for out-of-network coverage benefits.

A superbill is a document that lists the healthcare services provided by a professional along with the associated fees. Clients can use this document as an invoice to request payment from their insurance provider for medical treatments received outside of their network. The superbill usually includes:

• information such as the provider's name and credentials
• the service's date and location
• its type
• the CPT (Current Procedural Terminology) code
• its total cost
• clinical diagnosis